Monday, October 27, 2008

Kim Komando Show Tip of the Day - Monday, Oct. 27, 2008

Kim's Club Shop Listen Columns Cool Sites Tips Buying Guide Video of the Day

Monday, Oct. 27, 2008

Your e-mail address will never be sold to anyone, ever. I promise!

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So your e-mail was hacked. Now what?

QMy e-mail account was hacked! Someone e-mailed my contacts saying I am stuck in Nigeria or Nicaragua. The hacker asked them to send money. I only use my computer recreationally. I use it to shop, do research and the like. What should I do? Will my accounts on other sites be affected, too? Please help!
—Edith in South Bend, IN, listening on WSBT 960 AM

AI wrote about this scam not too long ago, Edith. I'm sorry to hear that you've fallen victim to it. I only hope that none of your contacts sent these criminals money. Anyone who isn't familiar with the scam should read my tip.

A compromised e-mail account doesn't mean your other accounts have been compromised. But I would assume the worst and take immediate action.

The person who hacked your account is probably in Nigeria. That's where most scams like this originate. So, you have to wonder how the hacker got your log-in information.

The hacker doesn't know you. So, he probably didn't guess your password. For the same reason, your password probably wasn't reset. This recently happened to vice presidential candidate Sarah Palin.

You could have been tricked by a phishing e-mail. Or, in a worst-case scenario, you have a keylogger on your machine. Keyloggers record your keystrokes. Some even take screen shots.

A keylogger wouldn't limit itself to e-mail passwords. It would record everything you do on the machine. It could capture credit card numbers, banking passwords and other log-in information.

Get to work fast. Start by securing your machine. You need one firewall and one antivirus program. You also need at least two anti-spyware programs. Get all of this for free from my site.

Once you have the software installed, update it. You need to have the latest malware definitions. Then, run the programs one by one. They should detect and remove malware on your machine. I wouldn't be surprised if you find a keylogger.

Got criminals on your computer? Click here to banish them.

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Every day, Team Komando produces some of the best content you'll find anywhere on the Internet. Here is a sampling of what's new on our site today!

Enter to Win: You love free things, right? Well, we love giving away things! Enter my Giveaway of the Day Sweepstakes today for your chance to win a SanDisk Sansa Fuse Music/Video player and Mobile Ultra MicroSD card. This $160 value 4GB portable music machine features music, video, photo, audio book, FM radio, and built-in voice recorder. What a prize!

Video of the Day: Chess is an exciting battle of wits. But it certainly isn't a spectator sport. How boring, right? This might change your mind!

Cool Site of the Day: Sharing files can be a real hassle. Not everyone uses the same software. But you can avoid compatiblity problems.

Digital Minute, on your radio: October marks a special anniversary. The first commercial cellular phone call was made 25 years ago.

Free Download of the Day: Comparing nearly identical files and folders is difficult. Minute changes are hard to spot. This program solves that.

Tip on the site: Wireless networking standards are confusing. The best is 802.11n. It's blazing fast. But do you really need it?

Tomorrow's Tip, in your e-mail: Nix the cable for monthly savings

Kim :)

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Thanks for understanding that we need to prevent the nasties.

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