Sunday, October 18, 2009

Elevate Your Support Center's Value and Visibility

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Elevate Your Support Center's
Value and Visibility

Leading organizations are discovering how to boost the visibility of their support centers and cultivate the backing they need from the broader organization. The compelling payoff? Services that are more consistent and effective and that deliver higher value to customers and the organization.

Join this live BNET Webcast with guest speaker Brad Cleveland, Senior Advisor to ICMI. Cleveland will lay out the concrete steps you can take to elevate your services and prepare for what's coming.

How to Elevate Your Support Center's
Value and Visibility

Thursday November 5th, 2009
2:00 PM ET | 11:00 AM PT | 18:00 GMT

Register Now!

Attend this Webcast to learn:

  • Trends in today's business environment and what
    customers expect
  • The three dimensions of value
  • Key metrics: measuring progress and success in
    customer support

Register TODAY to participate on Thursday November 5th, 2009!

Includes live Q&A!
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