Thursday, September 17, 2009

How to Run A Successful, Scalable Process Documentation Initiative

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Improving Business Process

Every year, CIOs and COOs rank improving business processes as a top priority for their organizations. So why aren't more organizations diving in, documenting their processes and driving improvement? Many say it's just too difficult. There is too little time and too many people spread all over the world. However, with the right tools, you can quickly and easily document your core business processes.

This paper, How to Scale your Process Documentation Initiative, provides a 10-point checklist that outlines how to run a successful, scalable process documentation initiative:

  • Learn how to earn executive support, create urgency, find the right tools, and build a process chart
  • Discover why it's so important to have an owner for every process as well as facilitating training and workshops
  • Explore new ways to ensure consistency, present the outcome, and set guidelines for consistency

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