Friday, September 11, 2009

Developing a Highly Collaborative Support Environment

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Developing a Highly Collaborative Support Environment

Web collaboration has emerged from the economic ashes of 2009 as a bright new support tool with a compelling ROI. It's no wonder: Web collaboration benefits for technical support include improved service levels, reduced operational costs and an impressive competitive advantage.

Join this live TechRepublic Webcast to hear John Ragsdale, CEO of the Service and Support Professionals Association, discuss the business case for Web collaboration in support environments.

Developing a Highly Collaborative
Support Environment

Tuesday September 15th, 2009
1:00 PM ET | 10:00 AM PT | 17:00 GMT

Register Now!

Join this Webcast to learn:

  • How organizations are leveraging Web collaboration for
    technical support
  • Why adoption of these tools is growing among smaller firms
  • Which Web collaboration modules deliver the fastest ROI in a support environment

Register TODAY to participate on Tuesday September 15th, 2009!

Includes live Q&A!
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