SaaS and CRM Falling Short?

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TechRepublic Pick   SaaS and CRM Falling Short? Traditional customer relationship management (CRM) systems fall short when it comes to usability, deployment and payment speed. Software-as-a-Service (SaaS) 1.0 offers such features, but it is limited in other respects. It can be quite a problem, so learn how to provide all of the business features users need, along with the instant gratification they demand. A Special $300 Offer from Global Knowledge   For TechRepublic members, Global Knowledge is offering $300 off all standard prices on their IT and business management courses! CCNA Boot Camp v2.0 Configuring, Managing, and Maintaining Server 2008 Microsoft Exchange Server 2007 Search for other Global Knowledge courses! $300 savings offer ends March 31, 2010. Sorry, offer excludes VMware vSphere: Install, Configure, Manage [V4] Upcoming Webcasts   Turbo-charge your SOA Thursday December 17th Oracle Migrating 15,000 users from Microsoft Exchange to Google Apps Thursday January 14th, 2010 Google Technology, perspective, and insights shaping the world. Visit SmartPlanet.com today. Recommended Downloads Goodbye 2009, Hello 2010 What's your New Year salary resolution? Manage your salary expectations for 2010. Find out the average salaries of IT or Business professionals. » IT professionals - go to activeTechPros » Business professionals - go to activeBizPros Live Webcast: Moving 15,000 Users from Microsoft Exchange to Google Apps Hear first-hand how one company successfully migrated 15,000 users in over 20 countries to Google Apps, improving service levels and cutting costs. Free Trial Download: up.time Systems Management Software Easily manage, measure, and monitor all your physical,?virtual, and cloud assets across platforms, applications, domains, and multiple datacenters.? Automation of Invoice Delivery Find out how you can gain the efficiencies of electronic invoicing without any adverse affect on customers. On-Demand Webcast: Delivering More With Less Learn to build a more efficient IT infrastructure in this 4-part series that addresses virtualization, data risk management and other critical topics. EXPLORE RESEARCH AREAS DATA MANAGEMENT Data Infrastructure, Data Tools, More... DESKTOPS, LAPTOPS and OS Client System Hardware, Components, Desktop Client OS, Handhelds, Portable Device Client, More... ENTERPRISE APPLICATIONS Customer Management, Enterprise Planning, Workflow Management, More... IT MANAGEMENT Business Functions, IT Budgeting, IT Infrastructure, Project Management, Regulatory Compliance, User Satisfaction, More... NETWORKING and COMMUNICATIONS LAN - WAN, Mobile and Wireless, Network Management, Network Technologies, Telecommunications, More... PROFESSIONS and INDUSTRIES Government, Homeland Security, Education, Financial Services, More... SECURITY Authentication - Encryption, Intrusion - Tampering, Security Administration, More... SERVERS and SERVER OS Server Hardware, Server Platforms - OS, More... SOFTWARE and WEB DEVELOPMENT E-commerce - E-Business, Internet and Web, Software Development Tools, More... STORAGE Management, Storage Hardware, More...

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