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In case you missed it... Develop a Highly Collaborative Support Environment (Sponsored by Citrix Online) Web collaboration has emerged as a bright new support tool with a compelling ROI. Web collaboration benefits for technical support include improved service levels, reduced operational costs and an impressive competitive advantage. View this TechRepublic Webcast to hear the business case for Web collaboration in support environments, how organizations are leveraging this technology to thrive in a tough economy and which modules of Web collaboration deliver a strong ROI. Controlling the Cost of Audio Conferencing (Sponsored by HiDef Corporate) The use of audio conferencing continues to grow as organizations of all sizes recognize its many benefits and convenience for conducting internal and external business. View this ZDNet Webcast to learn proven strategies to maximize the benefits of audio conferencing, while working within a budget. View all TechRepublic Webcasts here. Brought to you by: You have been selected to receive this email because you indicated you wanted to receive valuable information and product updates from technology vendors when you provided your e-mail address to TechRepublic. Your email address has not been given to any Third Parties. Sign up for more free newsletters from TechRepublic - To manage your account settings or to remove yourself from all TechRepublic communications, please visit our Subscription Center. The e-mail address for your subscription is  cpedley@churchpower.com Unsubscribe from this e-mail | FAQ | Advertise | Privacy Policy | Terms of use Copyright © 2009 CBS Interactive Inc. All rights reserved. TechRepublic, TechRepublic.com and the TechRepublic logo are registered trademarks of CBS Interactive Inc. Used by permission. CBS Interactive Inc. 235 Second Street San Francisco, CA 94105 U.S.A.