Elevate Your Support Center's Value and Visibility

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Elevate Your Support Center's Value and Visibility Leading organizations are discovering how to boost the visibility of their support centers and cultivate the backing they need from the broader organization. The compelling payoff? Services that are more consistent and effective and that deliver higher value to customers and the organization. Join this live BNET Webcast with guest speaker Brad Cleveland, Senior Advisor to ICMI. Cleveland will lay out the concrete steps you can take to elevate your services and prepare for what's coming. How to Elevate Your Support Center's Value and Visibility Thursday November 5th, 2009 2:00 PM ET | 11:00 AM PT | 18:00 GMT Attend this Webcast to learn: Trends in today's business environment and what customers expect The three dimensions of value Key metrics: measuring progress and success in customer support Register TODAY to participate on Thursday November 5th, 2009! Includes live Q&A! Sponsored by: Featuring: Brad Cleveland Senior Advisor ICMI Host: James Hilliard Moderator BNET You have been selected to receive this email because you indicated you wanted to receive valuable information and product updates from technology vendors when you provided your e-mail address to TechRepublic. Your email address has not been given to any Third Parties. Sign up for more free newsletters from TechRepublic - To manage your account settings or to remove yourself from all TechRepublic communications, please visit our Subscription Center. The e-mail address for your subscription is  cpedley@churchpower.com Unsubscribe from this e-mail | FAQ | Advertise | Privacy Policy | Terms of use Copyright © 2009 CBS Interactive Inc. All rights reserved. TechRepublic, TechRepublic.com and the TechRepublic logo are registered trademarks of CBS Interactive Inc. Used by permission. CBS Interactive Inc. 235 Second Street San Francisco, CA 94105 U.S.A.