Developing a Highly Collaborative Support Environment

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Developing a Highly Collaborative Support Environment Web collaboration has emerged from the economic ashes of 2009 as a bright new support tool with a compelling ROI. It's no wonder: Web collaboration benefits for technical support include improved service levels, reduced operational costs and an impressive competitive advantage. Join this live TechRepublic Webcast to hear John Ragsdale, CEO of the Service and Support Professionals Association, discuss the business case for Web collaboration in support environments. Developing a Highly Collaborative Support Environment Tuesday September 15th, 2009 1:00 PM ET | 10:00 AM PT | 17:00 GMT Join this Webcast to learn: How organizations are leveraging Web collaboration for technical support Why adoption of these tools is growing among smaller firms Which Web collaboration modules deliver the fastest ROI in a support environment Register TODAY to participate on Tuesday September 15th, 2009! Includes live Q&A! Sponsored by: Featuring: John Ragsdale CEO Service and Support Professionals Association Host: James Hilliard Moderator TechRepublic You have been selected to receive this email because you indicated you wanted to receive valuable information and product updates from technology vendors when you provided your e-mail address to TechRepublic. Your email address has not been given to any Third Parties. Sign up for more free newsletters from TechRepublic - To manage your account settings or to remove yourself from all TechRepublic communications, please visit our Subscription Center. The e-mail address for your subscription is  cpedley@churchpower.com Unsubscribe from this e-mail | FAQ | Advertise | Privacy Policy | Terms of use Copyright © 2009 CBS Interactive Inc. All rights reserved. TechRepublic, TechRepublic.com and the TechRepublic logo are registered trademarks of CBS Interactive Inc. Used by permission. CBS Interactive Inc. 235 Second Street San Francisco, CA 94105 U.S.A.